Children's Hospital Colorado

Pay Your Bill Online

NOTICE: As of April 8, 2019, Children’s Hospital Colorado is transitioning banking platforms. If you are currently set up with automatic payment withdrawals, they will deactivate after April 8.

Please reactivate your automatic payments after April 8 through MyChart or by calling us at 720-777-6422. We are available Monday/Tuesday/Thursday/Friday from 8 a.m. to 4:30 p.m. and on Wednesdays from 9 4:30 p.m. You can also reach us via email at Thank you for your patience during this transition.

Thank you for choosing Children's Hospital Colorado. It’s now easier than ever for you to access and pay your bill.

There are several ways to pay your bill

MyChart, our secure online patient portal, now includes the ability to access and pay your bill, view your account details, set up your own payment plan, enroll in paperless billing, and more. We accept Visa, MasterCard, Discover, and American Express.

Pay your bill online through MyChart

Not interested in signing up for MyChart? You can still pay online with MyChart Guest Pay. Refer to your statement for your Guest Pay information.

Pay your bill online as a guest

If you have made payment arrangements through our former US Bank payment portal, you can still manage or cancel your current payment arrangements. You can set up new payment arrangements through MyChart, which includes the ability to auto-pay, enroll in paperless billing, view your statements, and more. If you were enrolled with paperless billing through US Bank, you will need to re-enroll in paperless billing through MyChart.

We’re here to help

We’re committed to making your payment experience convenient and reliable. If you have questions regarding your hospital account, please feel free to contact our Customer Service staff at 720-777-6422. Our office hours on Monday, Tuesday, Thursday and Friday are 8 a.m. to 4:30 p.m. and on Wednesday from 9 a.m. to 4:30 p.m.

For University of Colorado Medicine (CU Medicine) billing questions and payments, please call 303-493-7700. University of Colorado Medicine office hours are Monday through Friday from 8 a.m. to 5 p.m.

Please note that we use a separate billing system for our Dental Clinic.

Pay your dental bill online

Our refund policy

If you have made a payment and are due a refund, we will either issue a refund to the original credit/debit card that was used to make the initial payment, or we will mail a refund check.

All credit/debit card refund requests must be made by contacting Children's Colorado Customer Service department at 720-777-6422. Please allow 10 to 14 days for all refunds to process.